Question 1

Do you offer a free consultation?

Accepted Answer

Yes. We offer a free 30-minute consultation so you can meet our team, ask questions, and learn how ABA can help your child, at no cost and no obligation. Book online or call (619) 310-6600.

Question 2

How do we get started?

Accepted Answer

Getting started is simple, and we guide you at every step: (1) Call us at (619) 310-6600 or book a free consultation online. (2) We verify your insurance or Medi-Cal coverage for you. (3) A BCBA completes an assessment and builds your child's individualized plan. (4) Your child begins center-based ABA sessions. Our team handles the paperwork and authorizations so you can focus on your child.

Question 3

Is there a waiting list? How soon can my child start?

Accepted Answer

No — we do not have a waiting list. Superstar ABA Center has immediate availability, so your child can begin the intake process right away. Early access to therapy matters, and we're set up to get families started quickly once coverage is confirmed.

Question 4

Do we need an autism diagnosis or a doctor's referral first?

Accepted Answer

In most cases, insurance requires an autism spectrum disorder (ASD) diagnosis to authorize ABA therapy, and some plans also ask for a referral. If you're unsure where you stand, call us at (619) 310-6600, and we'll walk you through exactly what your plan needs and help you gather it.

Question 5

Do you provide therapy at your center or in the home?

Accepted Answer

Our services are center-based, delivered at our clinic at 624 El Cajon Blvd. A structured center gives your child consistent routines, specialized materials, and natural chances to interact with peers, all of which support faster, lasting skill-building.

Question 6

Do you have Spanish-speaking staff?

Accepted Answer

Yes. Our team provides services in both English and Spanish. Servicios disponibles en inglés y español. We want every family in our community to feel comfortable and fully understand their child's care.

Question 7

Where are you located and which areas do you serve?

Accepted Answer

We're located at 624 El Cajon Blvd, El Cajon, CA 92020, serving families across El Cajon and greater San Diego County. We're an easy drive for families throughout the region. Downtown San Diego is only about 15 miles away.

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